“We would like to take this opportunity to say that the quality of service offered by Docklands Prestige Residential Ltd (DPR) since our first contact with them over a year ago has been highly impressive and every member of staff is courteous, polite and reliable. The few times we have requested information from DPR about our rental properties has been very fast and efficient. It's a pleasure to deal with a company that takes pride in providing a first class service.
We are very happy to recommend this company. Keep up the good work and thanks for providing a professional service in sourcing excellent tenants and managing our properties.”
V & K Bhanaut
“Thanks for making the whole process of renting with DPR so easy and stress free. The timeline from when we asked to view the flat to when we had it ready and waiting for us to move in was so short and all aspects of the contacts were dealt with in a professional and timely matter. Even after we moved in more good news kept coming - Items that the previous Tenant had moved out of the flat were being replaced at no cost to us "Amazing". I would highly recommend to anyone looking to live in the surrounding area to speak to you guys because of the serials and professional level you guys bring to renting.”
Keith & Chun
“Dealing with DPR has definitely been my most pleasant in the private sector. I was so content with Ian and the team that I didn't even view my property before paying my deposit before moving in! The property actually surpassed my expectations. Ian was upfront about all costs and even in the event of a hiccup with the completion of sale on behalf of my landlord, Ian kept me posted throughout.
Any issues I've had since being in the property have been dealt with swiftly and I am satisfied with the customer service I have received.”
Corrine, Tenant
“Again, we would like to tender our great gratification to the DPR teams (letting management, furniture & Letsure & etc) and team members. Meantimes, you guys are very helpful, also we'd like to say thank you to you & Konrad assist us couple by turning plans to facts. Wish you all to have a big successful year 2015.”
Mr & Mrs Leung
“I would like to say that I am very thankful for cooperation with DPR as my agent. Especially Robert Wilkinson has very attentive approach, is always replying to my requests quickly. He also is solving my problems as soon as he can. He is a reliable and helpful. I would to recommend to everyone DPR services. Thank you so much!!! You are the best!!!”
Nijole
“I am very pleased with the service which they offer. when there is a problem immediately boys are willing to resolve it. You can rely on them and I would recommend this letting agency in 100%. pleasant, professional, high level of service. You can trust them.”
Paulina "Fellowship Close"
“The Docklands team are highly responsive. I was given direct mobile numbers and it was OK to call even on the weekends. I had a feeling they really wanted to help when I had any issues/questions.”
Andriy
“We rented through DPR for 10months We pushed DPR to get us into the property and they done everything in 3 days as we were let down on a property by another agent. We always received immediate response to queries or maintenance. Its a good team with Ian in the office and Robert being the friendly face of DPR. We recommend this agency as trust is very important during stressful negotiations and house moves.
We left before the 12 months was up and DPR found us a tenant so we even received rent back and ALL of our deposit. 5 stars guys!”
Chris Doggett
“Ian is very professional and at the same time very understanding and reasonable person. He will be always there whenever you need him that level of commitment is there. He has made my stay very pleasant and comforting. I would love to have his honest services in future again.”
Himanshu
“DPR replied fast when I was looking for property. After the agreement, Ian was helpful in transferring the bills, and in that way he helped me to save time. Also, if I had questions about something he was ready to reply, and he was always very kind with me.”
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